Tenant Satisfaction Measures (TSM) Perception Surveys
Details
- Value
- £132,296.64
- Duration
- 2 years
- Topic
- Market research services
- Published
- 20 November 2025
- Source
- uk:find_a_tender
Tender description
Procurement to engage an independent research company to design and deliver Tenant Satisfaction Measures (TSM) perception surveys for two years to meet the requirements of the Regulator of Social Housing’s Transparency, Influence and Accountability Standard, and Tenant Satisfaction Measures Guidance. ## Contract award
Timeline
- Completed: Award published20 November 2025Current notice
- Completed: Award date20 November 2025
- Next: Contract expiry date6 November 2027in 12 months
About the buyer
London Borough of Hammersmith and Fulham is a west London local authority that runs its own procurement function serving the borough's services. Framework agreements from the Crown Commercial Service, ESPO, NEPO and YPO offer additional routes to market alongside dynamic purchasing systems. The H&F Local Supply Chain Project helps local construction and property maintenance firms bid for council and framework contractor work.
Over the past 5 years, most of London Borough of Hammersmith and Fulham's contract awards have been in construction work, health and social work and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-hammersmith-and-fulham.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-hammersmith-and-fulham.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-hammersmith-and-fulham.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-hammersmith-and-fulham.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-hammersmith-and-fulham.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-hammersmith-and-fulham.gov |
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