Awarded contract

Managed IT Support & Services

Details

Value
£144,385
Duration
4 years
Topic
Software package and information systems
Published
21 November 2025

Tender description

This Further Competition (FC) is being issued by HEART Academies Trust to procure Managed IT Support & Services for two years plus the option to extend by 2 x 12 months periods via the DPS for the provision of goods and services to drive social impact and improvement. HEART Academies Trust is a non-profit making charitable company based in Bedford. The Trust was established to support local schools build upon existing strengths to improve and maintain high educational standards and encourage continuity of education within the local community. The core aim of Trust is to create a family of academies who are at the heart of their community delivering great education and improving life chances for all; we value the dreams and aspirations of everyone in our community. The Trust consists of 4 schools: Bedford Academy, Shortstown Primary, Shackleton Primary, and Cauldwell Primary. The objective of this Contract is to appoint a Managed Service Provider ("the Supplier") that will operate in partnership with HEART Academies Trust ("the Customer") to provide resilient, value for money ICT services that enhance teaching, learning and safeguarding outcomes across the Trust's schools.

Timeline

  1. Completed: Award published21 November 2025
    Current notice
  2. Completed: Award date1 January 2026
  3. Next: Contract expiry date31 December 2029in 3 years

About the buyer

Heart Academies Trust is a multi-academy trust based in Bedford, and buys as an education organisation. Notices have named Bedford Academy, Cauldwell Primary School, Shackleton Primary School and Shortstown Primary School as the trust's schools. A dynamic purchasing system has been used to upgrade the building energy management system at Bedford Academy. The trust has run its own frameworks for school uniform, office and classroom supplies and multifunctional devices.

Over the past 5 years, most of Heart Academies Trust's contract awards have been in business services, installation services and repair and maintenance.

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Decision makers

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