Hardware/Software support (Maintenance) of Telepath LIMS Systems
Details
- Supplier(s)
- DH OpCo UK Ltd (Dedalus)
- Value
- £52,661
- Duration
- 1 year
- Topic
- Repair and maintenance services
- Published
- 19 November 2025
- Source
- uk:find_a_tender
Tender description
This is a renewal of the 12-month maintenance and support contract for the Telepath LIMS (Laboratory Information Management System) with DH OpCo UK Ltd, covering the systems located at Bronglais, Prince Philip, and Withybush Hospitals within Hywel Dda University Health Board.The Telepath LIMS is an essential laboratory information management platform that underpins the effective operation of the Health Board’s pathology services. It facilitates the secure recording, processing, and reporting of laboratory test results, ensuring the accurate and timely flow of patient information between laboratories and clinical teams to support safe and efficient patient care.This contract provides comprehensive maintenance, software support, and system updates directly from the original system supplier, DH OpCo UK Ltd, helping to maintain service reliability, data integrity, and minimise any potential disruption to diagnostic services. ## Contract award Title: Hardware/Software support (Maintenance) of Telepath LIMS Systems
Timeline
- Completed: Award published19 November 2025Current notice
- Completed: Award date19 November 2025
- Next: Contract expiry date31 December 2026in 2 months
About the buyer
Hywel Dda University Health Board is one of seven health boards in Wales, and buys as a healthcare organisation through NHS Wales Shared Services Partnership. Its procurement has been handled by NWSSP Procurement Services since April 2011. A local frontline procurement team sits inside the health board to support day to day buying.
Over the past 5 years, most of Hywel Dda University Health Board's contract awards have been in repair and maintenance, software and information systems and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hywel-dda-university-health-board.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hywel-dda-university-health-board.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hywel-dda-university-health-board.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hywel-dda-university-health-board.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hywel-dda-university-health-board.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hywel-dda-university-health-board.gov |
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