Awarded contract

Advice, Support and Guidance for Parents/Carers

Details

Value
£425,000
Duration
3 years
Topic
Other community, social and personal services
Published
21 November 2025

Tender description

The Advice and Guidance service will provide individual information, advice, and support to families of children with additional needs, through a range of forums including drop-in sessions, social groups, parent/carer groups in school and through social media. The service will be universally available to families across the city and delivered across a range of accessible locations. The service will provide individual information, advice, and support to families of children with additional needs from age 0-25: The provider will be expected to offer guidance in terms of: • the Local Offer • personalisation and Personal Budgets • advice for children, young people and parents on gathering, understanding and interpreting information and applying it to their own situation. ## Contract award

Timeline

  1. Completed: Award published21 November 2025
    Current notice
  2. Completed: Award date21 November 2025
  3. Next: Contract expiry date31 July 2028in 2 years

About the buyer

Newcastle City Council is the local authority for the city of Newcastle, and runs commissioning and procurement as a single service serving the whole council.

The NEPO Supplier Partnership Programme offers free bid-writing training to local organisations.

Over the past 5 years, most of Newcastle City Council's contract awards have been in construction work, IT services and health and social work.

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