203_25 Technology Enabled Care Products and Services
Details
- Buyer
- ESPO
- Supplier(s)
44 suppliers
- Abilia Ltd/ Toby Churchill Ltd
- ALCOVE LIMITED
- Alteracall Ltd
- APPELLO SMART LIVING SOLUTIONS LIMITED
- Baywater Healthcare UK Limited
- BDS (Northern) Ltd
- Broomwell
- Canary Care Global Limited
- CAREBUILDER UK LIMITED
- CAREIUM UK LIMITED
- Chiptech International Ltd
- Chubb Fire and Security Limited
- Database for Business Limited
- EASTCOTE CONSULTING LLP
- ESSENCE SMARTCARE UK LIMITED
- EVONDOS OY
- FarrPoint Limited
- Frequency Precision Limited
- GBR DIGITAL HEALTH SOLUTIONS LTD
- ICS Operations Limited t/a Xyla
- INTEGRATED DIGITAL CCTV SYSTEMS LIMITED
- Intelligens Consulting Ltd
- Just Checking Ltd
- Legrand Electric Ltd
- Medequip Assistive Technology Limited
- OPENVIEW SECURITY SOLUTIONS LIMITED
- PA Consulting Services Ltd
- PIVOTELL LIMITED
- Possum Limited
- PPP Taking Care Ltd
- PROGRESS HOUSING ASSOCIATION LIMITED (t/a Progress Housing Group
- Red Alert Telecare Ltd
- REDDITCH BOROUGH COUNCIL (NEW Lifeline)
- Rethink Partners Limited
- Sanctuary Home Care trading as Sanctuary Supported Living
- Solcom Limited
- SOLEM (t/a ATTENTIVE)
- TEC Services Association
- TeleAlarm Europe GmbH
- The Access Group
- TMT FIRST LIMITED
- TUNSTALL HEALTHCARE (UK) LIMITED
- Urban Foresight Limited
- WM5G Ltd
- Value
- £16,000,000
- Duration
- 2 years
- Topic
- Telecommunications equipment and supplies
- Published
- 18 November 2025
- Source
- uk:contracts_finder
Tender description
ESPO's Technology Enabled Care Products and Services framework, comprising the following lots: Lot 1.1 - Technology Enabled Care (Telecare) products and associated services Lot 1.2 - Technology Enabled Care (Telecare) services Lot 2.1 - Telehealth products and associated services Lot 2.2 - Telehealth services The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. As part of the on-going contract management process, during the period of the Framework Agreement, ESPO shall monitor the financial stability of the awarded Suppliers during the period of the Framework Agreement by reference to credit rating agency reports. ESPO shall obtain a credit score for the Supplier on or before the Framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Supplier from the Framework Agreement. Additional information: As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: https://www.espo.org/legal ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.
Timeline
- Completed: Award date18 August 2025
- Completed: Award published18 November 2025Current notice
- Next: Contract expiry date17 August 2027in 9 months
About the buyer
ESPO is a purchasing organisation owned and governed by six county and city councils across the East of England: Leicestershire, Lincolnshire, Cambridgeshire, Norfolk, Warwickshire and Peterborough. A joint committee set up under the Local Government Act oversees its work. Competitions span more than 100 frameworks, from buildings, energy and food and catering to technology and professional services. Appointed suppliers then serve ESPO's public sector customers across the region without a further re-tender.
Over the past 5 years, most of ESPO's contract awards have been in IT services, communications equipment and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@espo.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@espo.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@espo.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@espo.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@espo.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@espo.gov |
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