Expired contract

Standards and Attitudes Tracker

Details

Value
£183,900
Duration
6 months
Topic
Market research services
Published
10 November 2025

Tender description

The panel would like to commission a quantitative research programme, consisting of an Adults and Teens survey. The adults' tracker covers several different key topic areas. The main objectives are:   Concerns about content  To uncover any concerns audiences have about potentially offensive, harmful or damaging content on TV.  To uncover any concerns audiences have about potentially offensive content on the radio.  To uncover any concerns audiences have about content on broadcast video on demand (BVoDs) and subscription video on demand (SVoDs).   Regulation  To understand awareness and perceptions of regulation across TV, radio, BVoD and SVoD services.   Quality of content  To understand perceptions of the quality of TV programmes and the reasons why audiences believe this may have changed.   Advertising and commercial references  To explore awareness of advertising and commercial references on TV.  To explore whether audiences have any concerns about advertising on TV.    The main objectives of the teens tracker are:  To uncover any concerns teens have about potentially harmful or inappropriate content on TV and on-demand services.   To understand awareness of regulation TV and on-demand and whether teens feel the current levels of regulation are appropriate.   In 2026 we anticipate keeping core areas of the questionnaires largely the same but revisiting certain areas with the implementation of the Media Act.

Timeline

  1. Completed: Award date25 September 2025
  2. Completed: Award published10 November 2025
    Current notice
  3. Completed: Contract expiry date31 March 2026

About the buyer

The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies.

Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.

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