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Awarded contract

ServiceNow licenses

Details

Buyer
The Insolvency Service
Supplier(s)
Specialist Computer Centres PLC
Value
£1,031,867.93
Duration
3 years
Topic
Software package and information systems
Published
12 November 2025
Source
uk:contracts_finder

Tender description

This is a Contract Award Notice. Provision of ServiceNow licences for the following modules: • ITOM Visibility V2 • ITSM Standard Fulfiller User V3 • Business Stakeholder User V4 • Integration Hub Starter V4 (transactions) • Impact Guided V3 Package • Standard ServiceNow vendor support and maintenance offerings. This procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14). The contract is awarded for an initial period of 36 months with option to extend for a further 12 months. Amendment 20/01/2026 - Contract Value amended to include VAT.

Timeline

  1. Award published12 November 2025
    Current notice
  2. Award date17 November 2025
  3. Contract expiry date16 November 2028in 2 years

About the buyer

The Insolvency Service is a central government executive agency, sponsored by the Department for Business and Trade. A Framework First policy makes cross-government frameworks the main sourcing route. Contracts are awarded by competition between suppliers unless there are compelling reasons why competition cannot be used.

Larger contracts appear in a commercial pipeline that looks 18 months ahead.

Over the past 5 years, most of The Insolvency Service's contract awards have been in business services, software and information systems and IT services.

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