Provision of a TETRA/ MCX Interworking Gateway Solution for the Emergency Services Network (ESN)
Details
- Buyer
- Home Office
- Supplier(s)
- ETHERSTACK WIRELESS LIMITED
- Value
- £14,246,433.64
- Duration
- 5 years
- Topic
- Platform interconnectivity software development services
- Published
- 14 November 2025
- Source
- uk:contracts_finder
Tender description
This Award Notice relates to the Award of a contract for a TETRA/ MCX Interworking Gateway (IWG) solution to be provided to the Emergency Services Mobile Communications Programme (ESMCP). The supplier will provide this IWG to support the transition from Airwave to ESN for approximately 300,000 users across 107 User Organisations. The IWG will link together Airwave talk groups to their equivalent new ESN talk groups, allowing migrated ESN users to make Group and Emergency Calls to, and receive Group and Emergency Calls from, unmigrated Airwave users. The Authority is seeking to procure a Network Interworking Service to support the transition from Airwave to ESN for approximately 300,000 users across 107 User Organisations. The Network Interworking Service will use an Interworking Gateway (the subject of this procurement) to link together the 6000 busiest Airwave talk groups to their equivalent new ESN talk groups, allowing migrated ESN users to make Group and Emergency Calls to, and receive Group and Emergency Calls from, unmigrated Airwave users. The Interworking Gateway is assumed to be a software product that can be deployed onto physical or virtual servers provided and hosted by the ESN User Services Supplier, who will also be responsible for service integration, first line and second line maintenance, with the Interworking Gateway supplier responsible for third line support. The type of interface to be used between Airwave and the Interworking Gateway will be DCS, (Motorola DIMETRA™ Dispatch Communications Server), because this is the only interface available on the Airwave radio service. This is the same interface as used for standard control room system connections that provide service to over 4000 control room ICCS (Integrated Communications Control System) desks. A quantity of 600 active DCS ports (plus an extra 300 ports for resilience) will be assigned to the Interworking Gateway, serviced by three Airwave DCS data centres.
Timeline
- Completed: Award date16 October 2025
- Completed: Award published14 November 2025Current notice
- Next: Contract expiry date15 October 2030in 4 years
About the buyer
Home Office is a central ministerial department, and it buys through its own commercial and procurement function. Border Force, UK Visas and Immigration and HM Passport Office sit within the department. Procurement opportunities are published on the Find a Tender Service, alongside commercial pipeline notices for work still ahead of formal tender. Many IT and digital contracts are advertised through Crown Commercial Service framework agreements. The Jaggaer eSourcing Portal handles the department's tendering activity for suppliers and procurement professionals. Security-sector contracts run through the Joint Security and Resilience Centre, a dedicated procurement route for that work.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Home Office's contract awards have been in IT services, business services and software and information systems.
Relevant CPV codes
- 72212211 · Platform interconnectivity software development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@home-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@home-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@home-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@home-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@home-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@home-office.gov |
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