Expired contract

Contact Centre Transformation to a Hosted Solution

Details

Value
£240,000
Duration
3 months
Topic
Radio, television, communication, telecommunication and related equipment
Published
13 November 2025

Tender description

Contact Centre Transformation to a Hosted Solution

Timeline

  1. Completed: Award date27 October 2025
  2. Completed: Award published13 November 2025
    Current notice
  3. Completed: Contract expiry date30 January 2026

About the buyer

Tameside Metropolitan Borough Council is a local authority based in Ashton-under-Lyne, covering Greater Manchester. Procurement runs through STAR Procurement, a shared service the council operates jointly with Knowsley, Rochdale, St Helens, Stockport and Trafford Councils. STAR organises contracts by category, covering People, Place and Professional work.

Over the past 5 years, most of Tameside Metropolitan Borough Council's contract awards have been in transport services, IT services and health and social work.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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