Expired contract

Telephone Platform Upgrade

Details

Value
£64,816.85
Duration
5 months
Topic
Radio, television, communication, telecommunication and related equipment
Published
7 November 2025

Tender description

The Authority operates a fixed telephone platform to enable employees to be able to make and receive external and internal telephone calls. The telephone platform supports United Lincolnshire Teaching Hospitals NHS Trust, Lincolnshire Community Health Services NHS Trust and Lincolnshire Partnership Foundation NHS Trust. An upgrade to hardware and software is required to ensure the current version of the platform is up to date and continues to be secure and supported by the manufacturer and is essential to avoid compatibility issues and preventing service disruption to the Authority and patients. The contract value in the notice is for the full cost of the upgrade to be completed over the contract duration. This contract has been awarded via the Crown Commercial Services RM6116 Network Services 3 Framework Lot 4d Inbound Telephony Services.

Timeline

  1. Completed: Award published7 November 2025
    Current notice
  2. Completed: Award date10 November 2025
  3. Completed: Contract expiry date31 March 2026

About the buyer

United Lincolnshire Teaching Hospitals NHS Trust is a healthcare trust running hospitals in Lincoln, Grantham, Boston and Louth. The procurement department supports every division, ward and department. Procurement is the first point of contact for current and prospective suppliers. Clinical procurement specialists work with NHS Supply Chain on standardised item lists.

Over the past 5 years, most of United Lincolnshire Teaching Hospitals NHS Trust's contract awards have been in construction work, medical equipment and pharmaceuticals and repair and maintenance.

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Decision makers

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