Expired contract

Stakeholder survey

Details

Buyer: Office of Rail and Road
Supplier(s): DJS
Duration: 4 months
Topic: Customer survey services
Published: 5 November 2025
Source: uk:find_a_tender

Tender description

This survey will assess current stakeholder perceptions of ORR's reputation, brand, performance, skills, capabilities and delivery. It will also test stakeholder perceptions against both our core strategic objectives and some of the key attributes we aim to be recognised for. ## Contract award

Timeline

Completed: Award published5 November 2025
Current notice
Completed: Award date5 November 2025
Completed: Contract expiry date1 March 2026

About the buyer

The Office of Rail and Road is a non-ministerial department that regulates Britain's railways, monitors the roads network, and buys through a central procurement team. Smaller purchases need one quote or three written quotes, depending on value. A published policy commits the department to encouraging and supporting small and medium-sized businesses.

Over the past 5 years, most of the Office of Rail and Road's contract awards have been in business services, architectural and engineering services and IT services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@office-of-rail-and-road.gov
Commercial Director	+44 •••• ••••••	••••••••@office-of-rail-and-road.gov
Procurement Manager	+44 •••• ••••••	••••••••@office-of-rail-and-road.gov
Category Lead	+44 •••• ••••••	••••••••@office-of-rail-and-road.gov
Senior Buyer	+44 •••• ••••••	••••••••@office-of-rail-and-road.gov
Contracts Manager	+44 •••• ••••••	••••••••@office-of-rail-and-road.gov