Awarded contract

Provision of Zoho Site 24x7 Monitoring Tool

Details

Value
£70,644
Duration
3 years
Topic
Software package and information systems
Published
7 November 2025

Tender description

TechOps use Site24x7 to track service availabilty for numerous CCS systems and to implement maintenance windows. This is a critical system for TechOps and requires renewal.

Timeline

  1. Completed: Award date12 September 2025
  2. Completed: Award published7 November 2025
    Current notice
  3. Next: Contract expiry date8 September 2028in 2 years

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Suppliers paid a commission on sales rather than a fee to join.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

AI insights

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  • Why did Zoho Corporation win?

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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