Provision of service and maintenance
Details
- Buyer
- NPL Management Ltd
- Supplier(s)
- NEXUS SECURITY SOLUTIONS LIMITED
- Value
- £27,398
- Topic
- Laboratory, optical and precision equipments (excl. glasses)
- Published
- 7 November 2025
- Source
- uk:find_a_tender
Tender description
Provision of service and maintenance for installed security systems across two buildings (3020 & 3010). The services must comply with relevant British Standards and include: Planned Preventative Maintenance (PPM): Annual visits during business hours. Reactive Callouts: Response times vary by contract level (4-hour or 24-hour SLA). Remote Support: Telephone and online technical assistance. Power Down Support: Annual visit to safely shut down and restore systems. Warranty: 12-month parts and labour warranty on new installations. ## Contract award
Timeline
- Completed: Contract expiry date9 October 2025
- Completed: Award published7 November 2025Current notice
- Completed: Award date7 November 2025
About the buyer
NPL Management Ltd runs the National Physical Laboratory, a public corporation sponsored by the Department for Science, Innovation and Technology. Professional services, IT equipment and software are bought through suppliers on frameworks with the Crown Commercial Service, the London Universities Procurement Consortium and Kent Commercial Services. Every tender goes through a supplier due diligence process, including the UK government's Supplier Questionnaire.
Over the past 5 years, most of NPL Management Ltd's contract awards have been in laboratory and precision equipment, business services and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@npl-management-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@npl-management-ltd.gov |
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