Awarded contract

Kent Carers Support Service

Details

Supplier(s)
Imago Community
Value
£18,530,235.08
Duration
3 years
Topic
Health and social work services
Published
3 November 2025

Tender description

Kent County Council are seeking to re-procure a Kent Carers Support Service which is aimed at supporting unpaid carers within the county. This new service will replace two current services; The Carers Community Navigation Service and Carers Short Breaks service. Key Areas of Service Delivery: Building from the Kent Adult Carers Strategy the following key areas of service delivery have been identified for the Kent Carers Support Service: i) Identifying and Recognising Carers, including Seldom-Heard Carers ii) Empowering Carers: information, advice and training in ways that they can understand iii) Prevention and Wellbeing especially for lifestyle risk factors, mental health and information and advice iv) Support for Young Carers' Transition to Adulthood v) Carers Assessment vi) Carers Breaks vii) Emergency Breaks viii) Carers Personal Budgets ## Contract award Title: Kent Carers Support Service: Lot 2 - West Kent Lots: - Lot 2: Kent Carers Support Service - West Kent ## Contract award Lots: - Lot 1: Kent Carers Support Service - East Kent

Timeline

  1. Completed: Award date31 October 2025
  2. Completed: Award published3 November 2025
    Current notice
  3. Next: Contract expiry date31 March 2029in 2 years

About the buyer

Kent County Council is the local authority for Kent. Opportunities above a set value threshold appear there, and each listing carries a summary, key dates and the contract period. The council follows a fully auditable process that complies with public procurement legislation. Unsuccessful bidders can request feedback on their submission once a decision is made. The Commercial Strategy for 2026 to 2028 aims to simplify procurement processes and engage Kent-based businesses, SMEs and VCSEs early.

Over the past 5 years, most of Kent County Council's contract awards have been in construction work, health and social work and business services.

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