Awarded contract

Insurance Claims Management Software

Details

Supplier(s)
Alphatec
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
7 November 2025

Tender description

Insurance Claims Management Software to handle insurance claims on behalf of the Local Authority. ## Contract award

Timeline

  1. Completed: Award published7 November 2025
    Current notice
  2. Completed: Award date7 November 2025
  3. Next: Contract expiry date1 March 2028in 17 months

About the buyer

Swindon Borough Council buys as a local authority, running procurement through its own Corporate Procurement Team. Every tender is advertised on the Find a Tender Service, the government's central digital procurement platform for public contracts. Smaller and early-stage opportunities appear on the regional Supplying the South West portal instead. Suppliers register there through ProContract to view and bid for opportunities. Bidders for larger contracts must also register on the Find a Tender Service and provide additional supplier information. Social value criteria weigh how each contract benefits Swindon's local economy, environment and wider community.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Swindon Borough Council's contract awards have been in construction work, IT services and architectural and engineering services.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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