Information Request Case Management System (i-Case) Renewal
Details
- Supplier(s)
- CIVICA UK LIMITED
- Value
- £132,591
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 6 November 2025
- Source
- uk:contracts_finder
Tender description
To extend the existing contact with I-Case/Civica for the ongoing supply of an information request case management system.
Timeline
- Completed: Award date1 November 2025
- Completed: Award published6 November 2025Current notice
- Next: Contract expiry date31 October 2027in 12 months
About the buyer
Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.
Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov |
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