Awarded contract

Wightcare Assisted Technology Equipment

Details

Supplier(s)
Anywhere Care Limited, TeleAlarm Europe GmbH, TUNSTALL HEALTHCARE (UK) LIMITED
Value
£406,391.85
Duration
3 years
Topic
Software package and information systems
Published
30 October 2025

Tender description

The provision of telecare equipment to customers in their own homes, such as fall sensors, epilepsy monitors, GPS Trackers, Alarm call boxes, pendants and wrist bands to alert when attention is required, medication dispensers. The direct awards to the three suppliers start from 01 Dec 2025 - 30 Nov 2028. However the cost of £576,891.85 takes into account ad hoc purchases from Jan 2024 - now as well as the intended direct awards. Details as follows: Prior to Jan 2024 Unknown - no formal agreement (ad hoc) Jan 24-25 £85,250.00 ex VAT Agreed via internal waiver Jan 25 - now £85,250.00 ex VAT (ad hoc) 01 Dec 2025 - 30 Nov 2028 £406,391.85 ex VAT Direct Awards to 3 suppliers - Anywhere Care (value £18,460.00 PA /£55,380.00 over 3 years) Telealarm (£47,525.00 PA / £142,575.00 over 3 years) and Tunstall (£69,478.95 PA / £208,436.85 over 3 years). Compatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding. The following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works." This is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work) ## Contract award Title: Wightcare Assisted Technology Equipment #1 ## Contract award Title: Telealarm (UK) Ltd ## Contract award Title: Wightcare Assisted Technology Equipment #3

Timeline

  1. Completed: Award published30 October 2025
    Current notice
  2. Completed: Award date30 October 2025
  3. Next: Contract expiry date30 November 2028in 2 years

About the buyer

Isle of Wight Council governs the island as a local authority, and advertises its tender opportunities through the South East Business Portal. Contracts Finder lists opportunities above a set value threshold, while larger contracts appear on the Find a Tender Service. Suppliers register free on ProContract, the system behind that portal, to receive notifications of new opportunities. The same portal carries opportunities from local authorities across the South East region. Public Contract Regulations 2015 govern the council's tender processes. Every business gets a fair and equal chance to compete for its contracts.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Isle of Wight Council's contract awards have been in software and information systems, IT services and construction work.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support
  • 85000000 · Health and social work services

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