Closed tender

Ticket Vending Machine Re-branding

Details

Value
£100,000
Topic
Maintenance and repair of ticket-issuing machinery
Published
28 October 2025
Submission
17 November 2025

Tender description

GWR currently manages a fleet of 210 Ticket Vending Machines (TVMs), ranging in age from less than 6 months to 15+ years. These machines are installed across our network and are essential to our customers. In alignment with the Department for Transport's directive to remove legacy branding as part of the transition to public ownership, GWR requires support in two distinct areas: 1. One-Off Rebranding Project A one-time project to complete the rebranding of the remaining 80 Ticket Vending Machines (TVMs) that currently do not meet GWR's brand specification. This will involve surveying, producing, and installing modular vinyl wraps tailored to each machine type. 2. Ongoing Call-Off Contract (BAU) A continuing contract until 25th June 2028 to support: • Vinyl production and installation for newly deployed TVMs • Reactive maintenance in response to vandalism or damage • Replacement of individual vinyl components as needed.

Timeline

  1. Completed: Tender published28 October 2025
    Current notice
  2. Completed: Submission date17 November 2025

About the buyer

Great Western Rail (FirstGroup) is a train operating company that runs GWR passenger services. The legal entity named on its tender notices is First Greater Western Limited, trading as GWR. Older GWR tenders pointed bidders to procurement.gwr.com for documents. Framework notices have covered station signage, furniture and construction works. Further notices cover rolling stock supply. Preliminary market engagement notices invite suppliers to talk before a tender, as for catering and logistics.

Over the past 5 years, most of Great Western Rail's contract awards have been in transport equipment, repair and maintenance and business services.

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