Provision of Social Listening Service
Details
- Supplier(s)
- Nerds with Words Ltd
- Value
- £87,480
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 27 October 2025
- Source
- uk:find_a_tender
Tender description
Middlesbrough Council is seeking bids for the provision of a social listening service together with Redcar and Cleveland Borough Council (South Tees) for use in the Middlesbrough and Cleveland area (of social media) along with training and support for our team members to undertake this themselves. This will have value in numerous projects the Health Determinants Research Collaboration (HDRC) South Tees are supporting with local authority staff. Through this function we can monitor current and retrospective opinions on a range of issues of import to the local authority. ## Contract award
Timeline
- Completed: Award published27 October 2025Current notice
- Completed: Award date27 October 2025
- Next: Contract expiry date30 September 2028in 2 years
About the buyer
Middlesbrough Council is a local authority, and its Contract and Commissioning Unit handles procurement enquiries. All quotations and tenders go through the NEPO portal, the North East Procurement Organisation's shared e-tendering system. NEPO works in partnership with 12 North East local authorities on the strategic procurement of goods and services. Contracts above the higher thresholds are also advertised on Contracts Finder and the Find a Tender Service. Buy Boro, the council's simplified quotation procedure, directs smaller contracts toward local businesses and SMEs. Suppliers can register on the NEPO portal free of charge to receive notifications of new opportunities.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Middlesbrough Council's contract awards have been in business services, repair and maintenance and health and social work.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
- 85000000 · Health and social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@middlesbrough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@middlesbrough-council.gov |
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