Awarded contract

Provision of CRM system

Details

Supplier(s)
Good Technologies Limited
Value
£27,758
Duration
2 years
Topic
Business transaction and personal business software package
Published
21 October 2025

Tender description

Provision of CRM system and integration with new ticketing system Expian ## Contract award

Timeline

  1. Completed: Award published21 October 2025
    Current notice
  2. Completed: Award date21 October 2025
  3. Next: Contract expiry date15 October 2027in 12 months

About the buyer

Bath and North East Somerset Council is a local authority that buys works, goods, services and professional advice through its own procurement team. Pre-agreed contracts cover almost every requirement, with spot purchases kept for low value items. External frameworks hosted by the Crown Commercial Service, ESPO, NEPO, YPO and Matrix Prism give a further route to market. Most contracts run for between three and five years.

Over the past 5 years, most of Bath and North East Somerset Council's contract awards have been in health and social work, architectural and engineering services and construction work.

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Decision makers

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