Independent Mediation Service for Education Health and Care Assessments and Reviews and Disagreement Resolution Service for SEND.
Details
- Supplier(s)
- WHY MEDIATE LIMITED
- Value
- £250,000
- Duration
- 2 years
- Topic
- Education and training services
- Published
- 21 October 2025
- Source
- uk:find_a_tender
Tender description
This contract is for Independent Mediation Service for Education, Health and Care Assessments and Reviews and Disagreement Resolution Service for Special Education Needs and/or Disabilities (SEND). Durham County Council is looking for a single provider to deliver this service. It is a requirement of the Special Educational Needs and Disabilities (SEND) Code of Practice: 0 to 25 years that all local authorities must have in place a mediation information and advice service which is independent of the local authority. This service will offer independent mediation to families and will provide an opportunity to resolve issues linked to requests for an Education, Health and Care Assessment and the outcome of Education, Health and Care (EHC) Plan Assessments / Reviews prior to families lodging an appeal with a Tribunal. ## Contract award
Timeline
- Completed: Award published21 October 2025Current notice
- Completed: Award date21 October 2025
- Next: Contract expiry date19 October 2027in 12 months
About the buyer
Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Tenders and quotations are handled through the NEPO OPEN Portal, the council's online etendering system. Larger opportunities also appear on the government's Find a Tender Service under the Procurement Act 2023. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.
Relevant CPV codes
- 80000000 · Education and training services
- 85000000 · Health and social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@durham-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@durham-county-council.gov |
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