Closed tender

002360 - Single Person Discount (SPD) Monitoring Service Review

Details

Value
£104,000
Topic
Financial consultancy services
Published
20 October 2025
Submission
24 November 2025

Tender description

Previously a simple form was completed where the customer signs to confirm they are the only resident adult liable for Council Tax, before SPD is awarded. Whilst this option is still available to customers, from 2017 they can also complete an intelligent online open channel form that transfers to Durham County Council's (DCC) council tax system and automatically updates the liability awarding the discount. This has removed the need for any manual intervention from DCC Awards Officers.

Timeline

  1. Completed: Tender published20 October 2025
    Current notice
  2. Completed: Submission date24 November 2025

About the buyer

Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.

Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.

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Decision makers

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