Stale Pre-tender

WCC Children & Families Service Digital Front Door Solution Market Testing

Details

Topic
Communication software development services
Published
16 October 2025
Submission
11 November 2025

Tender description

Children and Families Service is exploring innovative approaches to deliver a modern, digital solution that acts as a digital front door, with intelligent features such as conversational AI, smart chatbots and intent recognition. This platform will enable families and partners to quickly and easily search for support, guiding them to the most appropriate services based on their needs.

Timeline

  1. Completed: Pre-tender published16 October 2025
    Current notice

About the buyer

Warwickshire County Council buys as a local authority covering Warwickshire. Many goods and services are bought through the Eastern Shires Purchasing Organisation, a regional buying consortium. Bids are scored on cost and quality, and the highest-scoring bidder normally wins the contract.

Over the past 5 years, most of Warwickshire County Council's contract awards have been in software and information systems, health and social work and business services.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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