Ticket Vending Machines (Retail Systems)
Details
- Supplier(s)
- Flowbird Transport Ltd
- Value
- £2,909,562
- Duration
- 4 years
- Topic
- Ticket-issuing machines
- Published
- 17 October 2025
- Source
- uk:find_a_tender
Tender description
Chiltern owns and operates 80 Ticket Vending Machines (TVMs) across the stations it operates. This direct award agreement is with the existing supplier who built, installed and maintained the TVMs, and is for the continued maintenance only of the existing TVMs. In addition to the existing service level agreements, which we intend to keep as is, a number of additional requirements have been proposed. ## Contract award Title: Ticket Vending Machines (Retail Systems)
Timeline
- Completed: Award published17 October 2025Current notice
- Completed: Award date17 October 2025
- Next: Contract expiry date1 December 2029in 3 years
About the buyer
The Chiltern Railway Company Limited runs Chiltern Railways, the train operator serving London Marylebone and the M40 corridor. Recent notices score bids 70% on quality and 30% on price. Notices also ask for ISO 9001, ISO 45001 and ISO 14001 certification. A 2023 notice sought low-emission rolling stock.
Shortlisted suppliers approved by the RISQS rail supplier qualification scheme are invited to tender. Some notices require registration with RISQS under a specific commodity code.
Over the past 5 years, most of The Chiltern Railway Company Limited's contract awards have been in transport equipment, construction materials and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-chiltern-railway-company-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-chiltern-railway-company-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-chiltern-railway-company-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-chiltern-railway-company-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-chiltern-railway-company-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-chiltern-railway-company-limited.gov |
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