Awarded contract

Technology Enabled Care Services including Call Monitoring

Details

Value
£1,035,286
Duration
4 years
Topic
Installation services of communications equipment
Published
13 October 2025

Tender description

The Authority wishes to award a contract for Technology Enables Care including Call Monitoring through Procurement for Housing's Technologies for Independent Living: Telecare, Telehealth Framework, Lot 4 - Combined Telecare Equipment and Monitoring Services and Solutions. The aim of this contract is to support the delivery of technology-enabled care to residents across North Yorkshire. It encompasses the supply and installation of equipment, ongoing maintenance, and call monitoring services for individuals using the system. The Contract will be for a period of 2 years 26 September 2025 - 25 September 2027 with two further options to extend for a period of 1 year each. Option to Extend 1: 26 September 2027 - 25 September 2028 Option to Extend 2: 26 September 2028 - 25 September 2029 Therefore, the total possible Contract duration is 4 years. The estimated value of this contract is £1,035,286 excluding VAT.

Timeline

  1. Completed: Award date26 September 2025
  2. Completed: Award published13 October 2025
    Current notice
  3. Next: Contract expiry date25 September 2029in 3 years

About the buyer

North Yorkshire Council is a unitary local authority formed in April 2023, replacing the former county council and seven district and borough councils. Tendering opportunities are advertised on YORtender, the council's electronic procurement platform. Opportunities above the national procurement thresholds are also published on the Find a Tender Service. Some contracts run through framework agreements with multiple suppliers, others go to a single provider. Individual purchases are led by service managers and commissioners in each service area. Contracts above a set value are also listed in a public register on the council's Data North Yorkshire website.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of North Yorkshire Council's contract awards have been in transport services, construction work and IT services.

Relevant CPV codes

  • 51300000 · Installation services of communications equipment
  • 79711000 · Alarm-monitoring services
  • 85323000 · Community health services

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