South West London ICB Crisis Cafe Service
Details
- Value
- £6,434,350
- Topic
- Community health services
- Published
- 15 October 2025
- Submission
- 12 November 2025
- Source
- uk:find_a_tender
Tender description
NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support Lot 1: Crisis Cafe - Lot 1 Croydon NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support Lot 2: Crisis Cafe Service Lot 2 Sutton NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support Lot 3: Crisis Cafe Service Lot 3 Kingston and Richmond NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support Lot 4: Crisis Cafe Lot 4 Wandsworth NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support Lot 5: Crisis Cafe Lot 5 Merton NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support
Timeline
- Completed: Tender published15 October 2025Current notice
- Completed: Submission date12 November 2025
About the buyer
NHS South West London ICB is one of England's integrated care boards, commissioning NHS services across six south London boroughs: Wandsworth, Sutton, Merton, Kingston, Croydon and Richmond. A Scheme of Reservation and Delegation sets contract award limits for staff. Commissioning spans primary care, mental health, vaccinations and children's wellbeing services.
Some clinical services are awarded through the Direct Award Process under the Provider Selection Regime.
Over the past 5 years, most of NHS South West London ICB's contract awards have been in health and social work, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov |
52 similar open tenders
See more open tenders related to Community health services.
- Open tender
26055 Child Weight Management
- Open tender
Neighbourhood Mental Health Support Service
- Open tender
Provision of Care Navigators
Related buyers
Buyers similar to NHS South West London ICB.
- 301£82.5m
- 204£281.2m
- 192£1.3tn
- 146£855.9m
- 142£65.1m
- 119£2.1bn
- 110£233.2m
- 102£11.3bn
- 101£1.3bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.