Closed tender

PRJ 2216 Crisis Cafe

Details

Published
15 October 2025
Submission
17 November 2025

Tender description

NHS South West London ICB is seeking the procurement of the five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB’s crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support

Timeline

  1. Completed: Tender published15 October 2025
    Current notice
  2. Completed: Submission date17 November 2025

About the buyer

NHS South West London ICB is one of England's integrated care boards, commissioning NHS services across six south London boroughs: Wandsworth, Sutton, Merton, Kingston, Croydon and Richmond. A Scheme of Reservation and Delegation sets contract award limits for staff. Commissioning spans primary care, mental health, vaccinations and children's wellbeing services.

Some clinical services are awarded through the Direct Award Process under the Provider Selection Regime.

Over the past 5 years, most of NHS South West London ICB's contract awards have been in health and social work, IT services and software and information systems.

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