Awarded contract

Digital Care Planning including Electronic Medication Administration Record

Details

Supplier(s)
The Access Group
Value
£76,568
Topic
Medical software package
Published
15 October 2025

Tender description

Direct Award for the continuation of our current Digital Care Planning incl. EMAR solution. Lot 1: The implementation of Digital Care Planning software has significantly reduced the administrative burden on care staff, allowing more time to be dedicated to direct care delivery. By digitising key processes such as risk assessments, task management, medication administration records (eMAR), observations, and care notes—the system minimises errors, supports regulatory compliance, and enables robust quality assurance through comprehensive audit trails. In October 2021, the council introduced a Digital Care Planning solution, including eMAR, across several of its care homes. Following its successful adoption and positive impact on care delivery, the decision was made to renew the contract to ensure continued benefits.. Direct Award via Crown Commercial Services G-Cloud 14 Framework.

Timeline

  1. Completed: Award date30 September 2025
  2. Completed: Award published15 October 2025
    Current notice

About the buyer

West Lothian Council is the local authority for West Lothian, based at the Civic Centre in Livingston. Collaborative and electronic procurement routes are used alongside conventional tendering for day-to-day buying. A Contract and Supplier Management Framework tracks contracts and supplier performance through the procurement lifecycle.

The council takes part in the Supplier Development Programme, offering meet-the-buyer events for businesses across Scotland.

Over the past 5 years, most of West Lothian Council's contract awards have been in waste, cleaning and environmental services, construction work and transport equipment.

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