Stale Pre-tender

DHSC: SCI: Adult gender services waiting list – wellbeing pilot (southwest) 2025

Details

Buyer: Department of Health and Social Care
Value: £125,000
Topic: Health services
Published: 13 October 2025
Submission: 24 October 2025
Source: uk:find_a_tender

Tender description

The Department of Health and Social Care seeks to commission an external partner to deliver a regional pilot of the Waiting Well service for eligible for individuals aged 18+ who on the current waiting list for adult gender services based in the southwest of England and awaiting their first appointment. The service’s primary focus is to provide a holistic approach that integrates wellbeing support, with the aim of achieving the following outcomes: a) Improved self-reported wellbeing and resilience  b) Increased readiness for first appointment with gender dysphoria clinic  c) Increased ability to self-manage symptoms while awaiting clinical care.  d) Reduced isolation and increased social connectedness.  e) Reduced unplanned use of crisis or emergency services.  The value of the contract is £125,000 excluding VAT. £150,000 inclusive of VAT Term of the contract: An initial term of six (6) months, with the option to extend for one or more further periods up to a maximum of twelve (12) months This is not a call for competition, but an opportunity to gather feedback to better understand market capabilities, refine the procurement strategy, and encourage supplier engagement.

Timeline

Completed: Pre-tender published13 October 2025
Current notice

About the buyer

The Department of Health and Social Care sets health and social care policy for England, and buys as a central healthcare organisation through contracts tiered by value. Suppliers register on Atamis, the department's e-tendering portal, to see live opportunities. Larger contracts also appear on Find a Tender once government thresholds are passed. Much of this procurement flows through framework agreements and the Crown Commercial Service. Every contract carries a 30-day payment term under the Procurement Act 2023.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of the Department of Health and Social Care's contract awards have been in business services, IT services and health and social work.

Relevant CPV codes

85100000 · Health services
85140000 · Miscellaneous health services
85312320 · Counselling services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-of-health-and-social-care.gov
Commercial Director	+44 •••• ••••••	••••••••@department-of-health-and-social-care.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-of-health-and-social-care.gov
Category Lead	+44 •••• ••••••	••••••••@department-of-health-and-social-care.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-of-health-and-social-care.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-of-health-and-social-care.gov