Awarded contract

Semi - Comprehensive Maintenance Contract of Lifts Installed in British High Commission, New Delhi Office Building and On Compound Residences

Details

Supplier(s)
OTIS ELEVATOR COMPANY (INDIA) LIMITED
Value
£206,661
Duration
5 years
Topic
Repair and maintenance services of escalators
Published
11 October 2025

Tender description

The British High Commission (BHC) in New Delhi requires a Maintenance Contract (MC) for the lifts Installed in office building and on compound expat residences. Maintenance Programme should be in line with OEM and asset management requirements to ensure duty of care for staff and visitors when utilising these lifts. The contract duration for the said services shall be for five years starting from 1 March 2026. The maintenance programme will include monthly testing and maintenance of eight (8) lifts, supply of equipment/spare parts and unlimited number of remedial visits. The Contractor will be required to send a maintenance team once a month to undertake planned preventive maintenance in line with an agreed schedule. It is expected that all Services offered under this contract will be in accordance with the OTIS Elevator/ Manufacturer’s Standard service instruction/ practices. ## Contract award Title: Semi-Comprehensive Maintenance Contract of Lifts Installed in British High Commission, New Delhi Office Building and On Compound Residence

Timeline

  1. Completed: Award published11 October 2025
    Current notice
  2. Completed: Award date11 October 2025
  3. Next: Contract expiry date28 February 2031in 4 years

About the buyer

The Foreign, Commonwealth and Development Office is a ministerial department that buys through its own Commercial Directorate. Every procurement runs on Jaggaer, the department's eSourcing portal, where suppliers register to bid. Opportunities and awards are published on Contracts Finder, and bids above threshold need Central Digital Platform registration. A commercial pipeline is updated every quarter. Four category teams cover programme delivery, estates and security, digital and technology, and corporate services. The department runs its own frameworks, such as the Global Development Delivery Framework, and dynamic purchasing systems for construction and global facilities management.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Foreign, Commonwealth and Development Office's contract awards have been in business services, transport equipment and construction work.

Relevant CPV codes

  • 50740000 · Repair and maintenance services of escalators

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