Supply, Installation and On-Going Support and Maintenance of Total Connect
Details
- Supplier(s)
- TotalMobile Ltd
- Value
- £1,565,218.76
- Topic
- Information technology services
- Published
- 30 September 2025
- Source
- uk:find_a_tender
Tender description
Supply, Installation and On-Going Support and Maintenance of Total Connect for use by the Council's Housing department. Including Mobile Working, Scheduling, Order Management & analytics. Lot 1: Caerphilly CBC direct awarded a contract to Total Mobile Ltd under the Crown Commercial Services (CCS) G Cloud 14 framework for the Supply, Installation and On-Going Support and Maintenance of Total Connect. The contract includes SaaS licences for Mobile Working, Scheduling, Order Management & analytics and professional services.
Timeline
- Completed: Award published30 September 2025Current notice
- Completed: Award date30 September 2025
About the buyer
Caerphilly County Borough Council is the local authority for the county borough, and buys as a local government organisation through the Sell2Wales portal. Suppliers register on Sell2Wales to view and respond to the council's contract notices. A Procurement Services team handles enquiries and can be reached through a dedicated phone line and email address. Taxis, minibuses and wheelchair-accessible vehicle hire are sourced through a dynamic purchasing system. Childcare places in the non-maintained sector run through a separate dynamic purchasing system. Assessment and therapy services are bought through their own dynamic purchasing system.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Caerphilly County Borough Council's contract awards have been in construction work, IT services and construction materials.
Relevant CPV codes
- 72222300 · Information technology services
- 72267100 · Maintenance of information technology software
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov |
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