Awarded contract

Contract for the Provision of Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

Details

Supplier(s)
AccuRx Limited
Value
£1,101,144
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
30 September 2025

Tender description

The NHS England National Commercial and Procurement Hub supported NHS Bedfordshire, Luton and Milton Keynes ICB to place a new contract for the Provision of a Communication tool. NHS Bedfordshire, Luton and Milton Keynes ICB's requirement is for a communication tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract is awarded for an initial period of 2 years with the option to extend for a further 12 months.

Timeline

  1. Completed: Award date1 June 2025
  2. Completed: Award published30 September 2025
    Current notice
  3. Next: Contract expiry date31 May 2027in 8 months

About the buyer

NHS South, Central and West Commissioning Support Unit is a healthcare buyer, an NHS commissioning support unit that runs procurement for integrated care boards, NHS trusts and healthcare providers. A healthcare procurement team runs end-to-end tendering for clinical services. Tenders are advertised through the In-Tend portal, where suppliers register to bid. A Dynamic Purchasing System covers commonly sourced goods and services such as orthodontics, consultancy and IT solutions. Purchase-to-pay processes and catalogues run through a transactional procurement service for member organisations.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS South, Central and West Commissioning Support Unit's contract awards have been in software and information systems, IT services and education and training.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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