Awarded contract

Adult Hearing Services - Surrey Downs

Details

Value
£927,000
Topic
ENT or audiologist services
Published
1 October 2025

Tender description

A community-based Adult Hearing Service including Assessment, fitting of hearing aids, and aftercare care for Surrey Downs Place. Lot 1: Provision of a community-based Adult Hearing Aid Service from a number of sites in Surrey Downs. Providing increased choice and control for service users as to where and when their treatment is delivered - providing on-going care closer to home. Provision of timely access to hearing aid assessment and a range of support services including hearing aid fitting, follow-up and on-going aftercare. Surrey Heartlands ICB has awarded a contract to Specsavers Hearcare Ltd under Direct Award C. The approximate lifetime value of the contract will be £927,000 over the two year term, from 1st April 2024 until 31st March 2026. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Timeline

  1. Completed: Award date31 March 2024
  2. Completed: Award published1 October 2025
    Current notice

About the buyer

NHS Surrey Heartlands Integrated Care Board merged with NHS Sussex in April 2026. NHS Surrey and Sussex Integrated Care Board now plans and buys health and care services for the combined area. A Contracting and Procurement Team supports its commissioning. The NHS Standard Contract is mandated for commissioning healthcare services.

Healthcare services are procured under the Provider Selection Regime, in force since 1 January 2024.

Over the past 5 years, most of NHS Surrey Heartlands Integrated Care Board's contract awards have been in health and social work, software and information systems and IT services.

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