Awarded contract

General Information and Advice Service

Details

Buyer: London Borough of Harrow
Supplier(s): Harrow Citizens Advice Bureau Service Limited
Value: £1,242,000
Duration: 3 years
Topic: Health and social work services
Published: 20 January 2025
Source: uk:contracts_finder

Tender description

The London Borough of Harrow is inviting tenders for the provision of the borough's General Information and Advice Service. We are looking for a provider(s) who can deliver independent information and advice services through a range of channels for Harrow residents in need, that supports them to access help seamlessly, at the earliest possible opportunity, as well as address the changes in residents' need in response to the Covid-19 pandemic and subsequent cost of living crisis. The advice will be free and confidential for all Harrow residents to access on an equal basis and in a safe environment. To view the tender documents and apply, please visit www.londontenders.org

Timeline

Completed: Award published20 January 2025
Current notice
Completed: Award date1 April 2025
Next: Contract expiry date31 March 2028in 18 months

About the buyer

London Borough of Harrow buys as a local authority, procuring under the Procurement Act 2023. Every tender is advertised on the London Tenders Portal, the council's e-procurement system. New suppliers must register on the Central Digital Platform before bidding for its contracts. Frameworks set up by the Crown Commercial Service, the Eastern Shires Purchasing Organisation and NHS Shared Business Services also cover much of what the council buys. Supply Ready Harrow trains local businesses to compete for its contracts and for wider public sector work. A published pipeline lists larger opportunities expected for re-procurement or as new projects.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Harrow's contract awards have been in health and social work, business services and construction work.

Relevant CPV codes

85000000 · Health and social work services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@london-borough-of-harrow.gov
Commercial Director	+44 •••• ••••••	••••••••@london-borough-of-harrow.gov
Procurement Manager	+44 •••• ••••••	••••••••@london-borough-of-harrow.gov
Category Lead	+44 •••• ••••••	••••••••@london-borough-of-harrow.gov
Senior Buyer	+44 •••• ••••••	••••••••@london-borough-of-harrow.gov
Contracts Manager	+44 •••• ••••••	••••••••@london-borough-of-harrow.gov