External Debt Recovery Services
Details
- Supplier(s)
- STA INTERNATIONAL LIMITED
- Value
- £79,220
- Duration
- 4 years
- Topic
- Corporate finance and venture capital services
- Published
- 20 January 2025
- Source
- uk:contracts_finder
Tender description
The University of Southampton is looking to obtain external debt recovery services. Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt. There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt. The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.
Timeline
- Completed: Award published20 January 2025Current notice
- Completed: Award date25 January 2025
- Next: Contract expiry date24 January 2029in 2 years
About the buyer
University of Southampton is a higher education institution whose procurement team runs tenders and quotations under its own financial regulations. Tenders are advertised through In-Tend, the university's e-tendering system. Many contracts are awarded through framework agreements managed by the Southern Universities Procurement Consortium. Larger opportunities may also appear on Contracts Finder and Find a Tender. Purchasing teams raise orders and requisitions for faculties and professional service groups. Procurement thresholds set the route to market, ranging from a single quotation to a formal tender. Contractors must hold appropriate insurance before work begins.
Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.
Over the past 5 years, most of University of Southampton's contract awards have been in software and information systems, office and computing equipment and architectural and engineering services.
Relevant CPV codes
- 66122000 · Corporate finance and venture capital services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-of-southampton.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-of-southampton.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-of-southampton.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-of-southampton.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-of-southampton.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-of-southampton.gov |
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