Awarded contract

BT186 - RM1557.14 - User Research Tool

Details

Value
£83,000
Duration
2 years
Topic
Industry specific software development services
Published
20 January 2025

Tender description

WCC Digital & Innovation Research and Design team are seeking an automated User Research Tool for benchmarking changes made to digital tools, demonstrate effectiveness of service team work whilst showing a way of conducting research at the scale required to provide robust findings. This allows the team to show effective ways of conducting certain types of research which require software to be able to undertake such as tree tests.

Timeline

  1. Completed: Award date2 January 2025
  2. Completed: Award published20 January 2025
    Current notice
  3. Next: Contract expiry date1 January 2027in 2 months

About the buyer

Westminster City Council is a London local authority that centralised procurement into a dedicated department in 2020. Larger contracts run through open procedures, restricted tendering, or frameworks and dynamic markets. The council commissions adults' and children's services with the Royal Borough of Kensington and Chelsea under a bi-borough arrangement. A Contract Management Framework, refreshed in November 2023, governs awarded contracts.

Over the past 5 years, most of Westminster City Council's contract awards have been in health and social work, architectural and engineering services and business services.

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