Awarded contract

Provision of a Befriending Service

Details

Buyer: London Borough of Waltham Forest
Supplier(s): Lifeline Community Projects
Value: £723,200
Topic: Health services
Published: 25 September 2025
Source: uk:find_a_tender

Tender description

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: • Reduce experience of loneliness/social isolation • Increase the independence of individuals • Support individuals to increase their resilience • Help to build positive connections and networks • Support mental & physical wellbeing • Increase the diversity of volunteer characteristics and experience to support befriending needs. Lot 1: The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: • Reduce experience of loneliness/social isolation • Increase the independence of individuals • Support individuals to increase their resilience • Help to build positive connections and networks • Support mental & physical wellbeing • Increase the diversity of volunteer characteristics and experience to support befriending needs.

Timeline

Completed: Award date8 January 2025
Completed: Award published25 September 2025
Current notice

About the buyer

London Borough of Waltham Forest is a local authority that sources its quotes and tenders through the ProContract e-tendering system. Registration on this shared London portal is free and gives suppliers access to opportunities from around twenty London boroughs. Contract opportunities are advertised on the London Tenders Portal and on Contracts Finder. Higher-value contracts above the national procurement thresholds also appear on Find a Tender. A dynamic purchasing system is the route for specialist professional services. Purchase orders and invoice payments are handled through the council's Oracle Cloud supplier portal.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Waltham Forest's contract awards have been in health and social work, architectural and engineering services and IT services.

Relevant CPV codes

85100000 · Health services
85300000 · Social work and related services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Commercial Director	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Procurement Manager	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Category Lead	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Senior Buyer	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Contracts Manager	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov