Closed tender

MOPAC Victims Voice Forum for London's Black Communities

Details

Value
£90,000
Topic
Health and social work services
Published
26 September 2025
Submission
24 October 2025

Tender description

Victim satisfaction with the Metropolitan Police Service (the Met) has not been high for some time and the Casey Review highlighted that trust needs to be rebuilt with Londoners and with victims of crime. To help achieve this, the Met is reviewing how victims are looked after when they come into contact with the police: from the first point of contact through to justice outcomes. The Met wants to provide better, more consistent victim care to rebuild lost confidence and place victims at the heart of what they do. This can only be achieved by involving victims in the improvement process, hence we are establishing the Victim Voice Forum (VVF) programme, giving a voice to specific victim groups with low trust and confidence in the police.

Timeline

  1. Completed: Tender published26 September 2025
    Current notice
  2. Completed: Submission date24 October 2025

About the buyer

Mayors Office for Policing and Crime (MOPAC) oversees policing and crime reduction across London from its base at City Hall, and buys as a police body with its own procurement team. Framework agreements, including a Building Works Framework renewed for 2025/26, cover recurring construction contracts. MOPAC commissions frontline services addressing violence against women, gangs and domestic abuse. Procurement and grant-making decisions follow public sector regulations to keep the process fair, transparent and accessible.

Over the past 5 years, most of MOPAC's contract awards have been in IT services, health and social work and research and development.

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