UK7 Contract Details Notice for Debt Collection Services Procurement - Lot 1 Initial Collection
Details
- Buyer
- Home Office
- Value
- £2,000,000
- Topic
- Financial and insurance services
- Published
- 15 September 2025
- Submission
- 31 October 2025
- Source
- uk:find_a_tender
Tender description
This is an Below Threshold concession contract under the Procurement Act 2023. This Contract Details Notice relates to Debt Collection Services Lot 1 – Initial Collection, which covers early-stage debt recovery activity, including debtor contact by telephone, email, and letter; negotiation of payment plans; and non-legal recovery of outstanding debt owed to the Home Office.
Timeline
- Completed: Tender published15 September 2025Current notice
- Completed: Submission date31 October 2025
About the buyer
Home Office is a central ministerial department, and it buys through its own commercial and procurement function. Border Force, UK Visas and Immigration and HM Passport Office sit within the department. Procurement opportunities are published on the Find a Tender Service, alongside commercial pipeline notices for work still ahead of formal tender. Many IT and digital contracts are advertised through Crown Commercial Service framework agreements. The Jaggaer eSourcing Portal handles the department's tendering activity for suppliers and procurement professionals. Security-sector contracts run through the Joint Security and Resilience Centre, a dedicated procurement route for that work.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Home Office's contract awards have been in IT services, business services and software and information systems.
Relevant CPV codes
- 66000000 · Financial and insurance services
- 75231240 · Probation services
- 75242000 · Public law and order services
- 79100000 · Legal services
- 79940000 · Collection agency services
- 98000000 · Other community, social and personal services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@home-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@home-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@home-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@home-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@home-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@home-office.gov |
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