Expired contract

Post Office Inquiry: Psychological Support Services

Details

Buyer: Department for Business and Trade (DBT)
Supplier(s): People Asset Management Limited (PAM)
Value: £100,000
Duration: 9 months
Topic: Health services
Published: 17 September 2025
Source: uk:find_a_tender

Tender description

The Authority has entered into a Contract with PAM Wellbeing Ltd for the provision of psychological counselling support to witnesses who provide oral evidence the Post Office Horizon IT Inquiry. The purpose of the Contract is to deliver counselling to witnesses before and after any hearings to protect their wellbeing and ensure that evidence giving is as stress-free as possible. The requirement is temporary with the service required to be available until the launch of the final report, which is estimated to be in the first half of 2026 (Q1/Q2). However the date cannot currently be specified due to factors outside of the Inquiry’s control. Key deliverables include: - Support for Engagement sessions - Telephone Helpline Support - Mental Health and Resilience training for Inquiry staff The Service is effective from September 2025 through to 30 June 2026. ## Contract award

Timeline

Completed: Award published17 September 2025
Current notice
Completed: Award date17 September 2025
Completed: Contract expiry date30 June 2026

About the buyer

The Department for Business and Trade (DBT) is a ministerial department that buys as a central government organisation. DBT buys through Government Commercial Agency agreements, formerly Crown Commercial Service. Businesses can join those agreements to supply goods or services. DBT follows each agreement's contractual terms.

A commercial pipeline gives a forward look at expected outsourcing over the next 18 months.

Over the past 5 years, most of DBT's contract awards have been in business services, research and development and IT services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-for-business-and-trade-dbt.gov
Commercial Director	+44 •••• ••••••	••••••••@department-for-business-and-trade-dbt.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-for-business-and-trade-dbt.gov
Category Lead	+44 •••• ••••••	••••••••@department-for-business-and-trade-dbt.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-for-business-and-trade-dbt.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-for-business-and-trade-dbt.gov