Awarded contract

Operating Model & Organisaton Design Delivery

Details

Supplier(s)
Deloitte LLP
Value
£15,000,000
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
15 September 2025

Tender description

To develop, design and implement the HMRC operating model and organisation design.

Timeline

  1. Completed: Award date22 August 2025
  2. Completed: Award published15 September 2025
    Current notice
  3. Next: Contract expiry date21 August 2027in 11 months

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. Contract opportunities are advertised on the government's Find a Tender service. Suppliers register interest in live opportunities through the SAP Ariba eSourcing system. Core supplier details are recorded once on the Central Digital Platform. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets. HMRC's own Purchase Order Terms and Conditions govern its lowest-value, lowest-complexity contracts.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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