Falls assessment app and decision-making tool Falls lifting kit attached to site
Details
- Supplier(s)
- Mangar International Ltd
- Value
- £36,995
- Duration
- 1 year
- Topic
- Community health services
- Published
- 16 September 2025
- Source
- uk:find_a_tender
Tender description
Falls prevention and post-fall decision support are critical components of care in community and residential settings. The iStumble app, developed by Winncare, provides a clinically validated decision-making framework for non and clinical staff to assess and respond to falls safely and effectively. The iStumble app is currently the only commercially available digital tool that offers a structured post-fall assessment and decision support pathway aligned with NHS community care protocols. The previously available HelpFall app, which served as a comparable alternative and was used during the falls pilot, is no longer available for purchase due to Felgains discontinuing supply of Raizer chairs and associated software. The app supports safe lifting decisions, reducing unnecessary ambulance callouts and hospital admissions. It aligns with NHS England's falls response models and supports workforce empowerment in care homes and domiciliary care. The summary below outlines the outcomes of a collaborative pilot project conducted through a partnership between West Northamptonshire Council (WNC), North Northamptonshire Council (NNC), Northamptonshire Healthcare NHS Foundation Trust (NHFT), and the Integrated Care Board (ICB). The initiative aimed to reduce long lies and minimise ambulance callouts following falls. The pilot and the associated procurement exercise are funded by the ICB and the initial plan was to purchase the solution through the Equipment Contract, however, due to budget limitations it's no longer possible. Impact of Falls: Falls range from minor injuries to major incidents including fractures and head injuries. The project has demonstrated significant operational and financial benefits by reducing ambulance callouts using lifting devices. · Current Outcomes: · 418 lifts completed, with 91 additional lifts by EMAS first responders. · Estimated ambulance cost avoidance of £140,000 in the first year. · Time savings: 1,196 hours saved based on reduced ambulance wait times. · Governance & Reporting: · Use of HelpFall tool for post-fall decision support and reporting. · Issues identified with underreporting and low usage in some care homes. · Training and reminders have been implemented to improve compliance. · Future Plans: · Expand deployment of Raizer 2 chairs and HelpFall tool. · Introduce GPS tracking and community access via wall-mounted cabinets. · Establish community wardens to manage equipment. ## Contract award
Timeline
- Completed: Award published16 September 2025Current notice
- Completed: Award date16 September 2025
- Completed: Contract expiry date30 September 2026
About the buyer
West Northamptonshire Council is a local authority formed in April 2021 from its predecessor councils, and buys through its own Procurement Team. Certain goods, services and works are bought through frameworks from the Crown Commercial Service, ESPO, NEPO and YPO. The council also hosts a Security Services framework that Northamptonshire local authorities, schools and public bodies can use.
A Commercial Pipeline lists potential tendering opportunities for the next 18 months.
Over the past 5 years, most of West Northamptonshire Council's contract awards have been in transport services, construction work and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-northamptonshire-council.gov |
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