BHCC DH Digital Transformation Programme Consultancy 25/26
Details
- Supplier(s)
- REED TALENT SOLUTIONS LIMITED
- Value
- £637,365.96
- Duration
- 8 months
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 15 September 2025
- Source
- uk:contracts_finder
Tender description
Currently, customer information exists in multiple unconnected sources to differing levels of data quality. This results in a reduced holistic view of our customers, impairing their ability to provide efficient services and a good customer experience. It also gives a reduced ability to use analytics to determine how best to target services. By undergoing this Digital Program, Brighton and Hove City Council's high-level objectives are to achieve the following: • Services to be available online where possible and are easy to find. • Council information systems to be joined up appropriately to make it easier for customers. • The data and knowledge that the council collects will be used to understand and improve services for customers.
Timeline
- Completed: Award date12 August 2025
- Completed: Award published15 September 2025Current notice
- Completed: Contract expiry date31 March 2026
About the buyer
Brighton and Hove City Council buys as a local authority, with procurement staff spread across its many service departments rather than one central team. A quick quotes tool on South East Shared Services handles competitive bidding for smaller contracts. Smaller purchases go through competitive written quotes, while larger contracts move to open tendering.
Construction contractors are drawn from the ConstructionLine database, and the council keeps separate approved lists for adult social care and children's services.
Over the past 5 years, most of Brighton and Hove City Council's contract awards have been in education and training, construction work and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@brighton-and-hove-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@brighton-and-hove-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@brighton-and-hove-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@brighton-and-hove-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@brighton-and-hove-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@brighton-and-hove-city-council.gov |
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