Automated note taking for caseworkers
Details
- Supplier(s)
- BEAM UP LTD
- Value
- £79,000
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 18 September 2025
- Source
- uk:contracts_finder
Tender description
Adult Social Care carry out assessments in person, over teams or phone and make notes during the discussions which require writing up after the meeting and entering into the case management system. This process is time-consuming and vulnerable to errors due to uncaptured or forgotten details. Recent testing of AI products has shown that solutions are available that can record and transcribe conversations non-intrusively. Then extract the key points directly into a predefined template, eliminating the need for manual notetaking and entry. Procurement was conducted under Gcloud 14 framework
Timeline
- Completed: Award published18 September 2025Current notice
- Completed: Award date21 September 2025
- Next: Contract expiry date20 September 2027in 10 months
About the buyer
Cambridgeshire County Council buys as a local authority for Cambridgeshire, with a dedicated procurement and commercial team supporting suppliers. The children's commissioning team runs dynamic purchasing systems for external placements, home and community support and supported accommodation for young people. A separate dynamic purchasing system covers education and social care transport, from minibuses to taxis.
Health related contracts are commissioned through the Provider Selection Regime instead.
Over the past 5 years, most of Cambridgeshire County Council's contract awards have been in health and social work, construction work and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cambridgeshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cambridgeshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cambridgeshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cambridgeshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cambridgeshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cambridgeshire-county-council.gov |
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