Awarded contract

Training Resource Augmentation

Details

Supplier(s)
POTENT SOLUTIONS LIMITED
Value
£120,000
Duration
3 years
Topic
Training software package
Published
10 September 2025

Tender description

Post Office franchisee support to train new counter staff on the correct use of the Horizon system. Post Office provide this in the first instance but from time to time the franchise requires additional counter training support. ## Contract award

Timeline

  1. Completed: Award published10 September 2025
    Current notice
  2. Completed: Award date10 September 2025
  3. Next: Contract expiry date7 September 2028in 2 years

About the buyer

Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Framework agreements under the Procurement Regulations are used where they fit. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.

Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.

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Decision makers

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