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Awarded contract

Support and Maintenance of Core Benefit Platform (SPM)

Details

Buyer
Scottish Government
Supplier(s)
MPHASIS UK LIMITED
Value
£35,388,788.96
Topic
Software package and information systems
Published
12 September 2025
Source
uk:find_a_tender

Tender description

The requirement is to meet the needs of Social Security Scotland’s digital operations and business needs, ensuring the core benefit platform (SPM) and associated batches remain supported, operational and performant for all the benefits being served by them. Lot 1: The scope of work is focused on Social Security Scotland’s core benefit platform (SPM), it’s operational monitoring and remediation in the following areas: - SPM Incident Management - SPM Defect Management - SPM Change Management - SPM Service Request Management - SPM Knowledge Management - Batch Incident Management - Batch Defect Management - Batch Change Management - Batch Service Request Management - Batch Knowledge Management Additional information: There is an option to extend the term of the contract for up to 36 months. The estimated cost of such extension has been factored into the contract value stated above.

Timeline

  1. Award published12 September 2025
    Current notice
  2. Award date2 April 2026

About the buyer

The Scottish Government is a devolved central government department that buys through its Scottish Procurement and Property Directorate. The directorate also runs frameworks covering construction, corporate services, ICT, professional services, utilities and HR. Many of these frameworks are open to the wider Scottish public sector as well as central government.

The Supplier Development Programme offers free tender training to SMEs and third sector organisations.

Over the past 5 years, most of the Scottish Government's contract awards have been in business services, IT services and research and development.

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Decision makers

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