Awarded contract

Framework Agreement for the provision of Mediation and Disagreement Resolution Services

Details

Value
£443,750
Duration
5 years
Topic
Social work and related services
Published
10 September 2025

Tender description

Providing impartial and independent disagreement resolution, mediation information and mediation services to children, young people and parents/carers, covering the four types of disagreement specified in paragraph 11.8 of the SEND Code of Practice: 0-25.

Timeline

  1. Completed: Award date1 April 2025
  2. Completed: Award published10 September 2025
    Current notice
  3. Next: Contract expiry date31 March 2030in 4 years

About the buyer

Cambridgeshire County Council buys as a local authority for Cambridgeshire, with a dedicated procurement and commercial team supporting suppliers. Most tenders are published through ProContract, the council's electronic procurement system. Larger procurements also appear nationally on Find a Tender, the government's procurement portal. Health related contracts are commissioned through the Provider Selection Regime instead. The children's commissioning team runs dynamic purchasing systems for external placements, home and community support and supported accommodation for young people. A separate dynamic purchasing system covers education and social care transport, from minibuses to taxis.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Cambridgeshire County Council's contract awards have been in health and social work, construction work and IT services.

Relevant CPV codes

  • 85300000 · Social work and related services

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Decision makers

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