Awarded contract

SARs Dynamics Support and Maintenance

Details

Supplier(s)
NODE 4 LIMITED
Value
£8,100
Duration
3 years
Topic
Software support services
Published
5 September 2025

Tender description

ECC's Information Governance replacement tool for SARs - public enquiry management via Node4 (formerly known as Tisski). The accelerator was developed on Microsoft Dynamics by Node4, this contract is for support and maintenance of the accelerator. The Compliance Accelerator provides the following: • Supports formal enquiries from the general public (e.g. FOI, GDPR, Subject Access Requests), managing and automating the process • Access real-time reports which help identify when you may be nearing breach • Enhances levels of compliance with GDPR and FOI regulations • Guide users through individual rights requests, with automated prompts when deadlines approach

Timeline

  1. Completed: Award date21 July 2025
  2. Completed: Award published5 September 2025
    Current notice
  3. Next: Contract expiry date20 July 2028in 2 years

About the buyer

Essex County Council is a local authority that procures through three in-house teams, Corporate, Place and People. The Place team commissions highways, waste, energy and transport work, including a dedicated Dynamic Purchasing System for bidders. Construction projects separately run through the Essex Construction Framework, a route for regional contractors. The People team commissions education, social care, adult support and public health services across the county.

Over the past 5 years, most of Essex County Council's contract awards have been in IT services, construction work and business services.

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