Awarded contract

Non-Emergency Patient Transport Services (NEPTS)

Details

Value
£32,500,000
Topic
Ambulance services
Published
4 September 2025

Tender description

Non-emergency Patient Transport (NEPTS) provides pre-planned and on-day (unplanned) transport to support eligible patients to access NHS funded care. NEPTS caters for those patients who are either too ill to get to hospital without assistance or for whom travelling may cause their condition to deteriorate. The service provides for a wide range of patient mobilities, requiring a variety of vehicle types and levels of care consistent with the patient's medical needs - including specialist moving and handling or support during transport such as provision of oxygen. Lot 1: The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.<br/>The Contract Term is 22 months. 1st October 2025 to the 31st July 2027. Additional information: The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. <br/>The criteria of the PSR have been applied as follows:<br/>Quality and innovation (including performance): 60%<br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%

Timeline

  1. Completed: Award published4 September 2025
    Current notice
  2. Completed: Award date4 September 2025

About the buyer

NHS West Yorkshire Integrated Care Board is the strategic commissioner for health and care across West Yorkshire, one of England's integrated care boards. Five place-based teams, covering Bradford District and Craven, Calderdale, Kirklees, Leeds and Wakefield District, commission services locally.

Contracting follows the Provider Selection Regime, adapted to weigh social value across six dimensions.

Over the past 5 years, most of NHS West Yorkshire Integrated Care Board's contract awards have been in health and social work, software and information systems and business services.

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