K280022574 tender_6262 - ServiceNow Managed Services 2025
Details
- Supplier(s)
- Deloitte LLP
- Value
- £10,000,000
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 3 September 2025
- Source
- uk:find_a_tender
Tender description
DVSA is seeking a managed services provider for Incident Management, Hardware Asset Management, Software Asset Management, Problem Management, Change Management, Service Management, Security Operations and Vulnerability Response. Our goals are to ensure timely resolution of incidents with minimal disruption. ## Contract award Title: K28002257 – Service Now Managed Services 2025
Timeline
- Completed: Award date2 September 2025
- Completed: Award published3 September 2025Current notice
- Next: Contract expiry date1 October 2027in 11 months
About the buyer
Driver and Vehicle Standards Agency operates as an executive agency of the Department for Transport, running driving tests and vehicle standards enforcement across Great Britain and Northern Ireland. A dedicated procurement team, based in Nottingham, runs the agency's sourcing activity. Crown Commercial Service framework agreements cover most established sourcing needs.
Over the past 5 years, most of Driver and Vehicle Standards Agency's contract awards have been in education and training, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-standards-agency.gov |
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